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API key is invalid or disabled.

PostPosted: Thu Jul 09, 2015 2:47 pm
by cellie
Hi there!

Registered my personal and project API key yesterday, but you guessed it, it does not work.
Code: Select all
http://webservice.fanart.tv/v3/movies/tt0453451?api_key=key

I double checked that I am using the correct key -the project key-.

Am I missing something here?
Or am I too impatient?

Re: API key is invalid or disabled.

PostPosted: Sat Jul 11, 2015 3:29 pm
by Kode
Sorry about that, the API server had stpped syncing =/

You should be good to go very soon it is currently syncing

Re: API key is invalid or disabled.

PostPosted: Tue Jul 14, 2015 11:32 am
by cellie
It is working now.

Thanks Kode.

Re: API key is invalid or disabled.

PostPosted: Sat Jul 18, 2015 8:02 pm
by mkanet
It looks like there's something still wrong. I've trying generating new personal (or project) API keys; however, all of them produce an "(401)
Unauthorized" response. I thought I was doing something wrong until I tested the same thing using the examples on: http://docs.fanarttv.apiary.io/

I've had this problem for days. I didn't see a support email; so, posting here seemed the best place to get help.

Thanks in advance for the great service. I can't wait to get it t work.

Re: API key is invalid or disabled.

PostPosted: Mon Jul 20, 2015 12:27 am
by mkanet
I tried searching for a way to report problems with new API keys not working; but, couldn't find a resource on fanart.tv to report the problem. From what I can tell, new API keys haven't been useable for over a week,

Re: API key is invalid or disabled.

PostPosted: Mon Jul 20, 2015 3:07 pm
by Kode
Can you PM me with your API key and I'll look into it

Re: API key is invalid or disabled.

PostPosted: Mon Jul 20, 2015 3:18 pm
by Kode
I've tried reloading the metadata table, see if that fixes the issue

Re: API key is invalid or disabled.

PostPosted: Tue Jul 21, 2015 2:01 am
by mkanet
I'm not able to PM on this forum yet. I just tried. It's still broken. Any new API keys I create via the new API webpage all produce:
"The remote server returned an error: (401) Unauthorized."

I have a valid API key I'm borrowing as a test until this is resolved.

Re: API key is invalid or disabled.

PostPosted: Wed Jul 22, 2015 9:08 am
by Kode
You should be able to PM now

Re: API key is invalid or disabled.

PostPosted: Wed Jul 22, 2015 10:07 am
by Kode
I've re-synced the entire database, hopefully that will have resolved the issues