fanart.tv forums

During all day today when making a call to the api I get "webservice.fanart.tv | 520: Web server is returning an unknown error"

You are working in the api ?, had not had problems until today of this type.

Same here: "520 Origin Error"

Any news about this issue?

Having the same effect since a few days.
I'm surprised that only two people have reported this problem yet.
Maybe it's a regional problem that does not affect all users?
I'm getting 520 and 504 errors.
Problem seems to be the connection between Cloudflare (Hamburg in my case) and fanart.tv.
Would be great to get some infos about this issue.

Same here from France.....
This morning : 403 forbidden

Can you PM me a request you are trying?

Is this resolved now? Cloudflare have recently been complaining how much data they have had to proxy for us (over 17 billion requests a month), so they may have started restricting the traffic. I have changed webservice to DNS only, however, we were using cloudflare for SSL certificates so I had to set up letsencrypt on the server, but it is only working on 1 of the servers for some reason, so I have switched webservice to a single server for now, let's see how it gets on, it should be fine.

*edit* or it could just have been the second server playing up, causing these issues, either way, hopefully it should be ok now

Kode wrote:Is this resolved now? Cloudflare have recently been complaining how much data they have had to proxy for us (over 17 billion requests a month), so they may have started restricting the traffic. I have changed webservice to DNS only, however, we were using cloudflare for SSL certificates so I had to set up letsencrypt on the server, but it is only working on 1 of the servers for some reason, so I have switched webservice to a single server for now, let's see how it gets on, it should be fine.

*edit* or it could just have been the second server playing up, causing these issues, either way, hopefully it should be ok now

At the moment Emby Server & MediaElch & Ember Media Manager & Kodi aren't able to get any artwork from fanart.tv, so your changes seems doesn't help ...

They might have cached the issue? It should definitely be fixed, but if not I need more information on the issues they are getting.

Kode wrote:They might have cached the issue? It should definitely be fixed, but if not I need more information on the issues they are getting.

I see multiple 500 errors in the Emby Server logs!

All is working now

Thanks